Get in Touch With Us
Got a question about how sweepstakes casinos work, spotted something on our site that needs a second look, or want to suggest a platform we haven't covered yet? Here's how to reach the team behind Sweeps Casinos.
The Best Way to Reach Us
Email is the most reliable way to get in touch. Send your message to [email protected] and a real person on our editorial team will read it and reply, usually within a couple of working days. Automated replies never stand in for an actual response here.
A short note on what your message is about helps us route it to the right person and get back to you faster — whether that's a factual question, a correction, or something else entirely.
What You Can Get in Touch About
- Questions about how sweepstakes casinos work — the difference between Gold Coins and Sweepstakes Coins, how prize redemptions work, or anything else about the dual-currency model that isn't clear from our pages.
- Corrections and updates — welcome bonuses, eligible states, redemption thresholds, and terms at sweepstakes casinos change often. If something on our site looks out of date for a platform like Crown Coins, SplashCoins, or any other operator we cover, tell us and we'll look into it.
- Suggestions for coverage — if there's a new sweepstakes casino you'd like us to review, or a topic around eligibility, payment methods, or state availability you'd like us to address, we're glad to hear it.
- Feedback on our rankings — we're transparent that some of the operators we list pay us when a reader signs up through our links, and we're always open to hearing how our comparisons could be clearer or more useful.
- Responsible play concerns — if you or someone you know is struggling with how much time or money is going into casino-style games, mention it in your message and we'll point you toward appropriate support resources.
Before You Write to Us
A few things we can't help with directly, since they sit with the individual operator rather than with us as an independent comparison site:
- Account issues — password resets, verification delays, or redemption problems on a specific platform need to go through that operator's own support team, not ours.
- Legal advice on your state — availability for sweepstakes casinos varies by state and changes over time. We can tell you what we know from an operator's published terms, but we can't confirm whether a particular site is legal for you to use where you live. Check the operator's terms and your state's current rules directly.
- Guarantees about outcomes — we don't offer predictions or assurances about wins, redemptions, or bonus values, because casino-style games involve chance and results are never guaranteed.
If you're weighing up options before signing up anywhere, our guide to trusted casinos outside the GamStop scheme may also be useful background if you've looked at UK-facing sites in the past.
What Happens After You Send a Message
Every message is read by a member of our team, not filtered through a bot. We aim to reply within two working days, though it can take a little longer when volume is high. If your question needs more research — for example, confirming a current welcome offer or an eligible-states list — we'll say so rather than guess.
Why Reader Input Matters Here
This site exists to help people compare sweepstakes and social casinos honestly, including the differences in welcome bonuses, daily free rewards, game libraries, and how Sweepstakes Coins can be redeemed. That only works if the information stays current, and reader feedback is one of the main ways we catch things that need updating. If something we've published affected your experience with a platform, good or bad, we'd like to know.
Thanks for taking the time to read this far — we look forward to hearing from you.